70% of complaints generated in an event venue is caused by intangible issues?

70% of complaints generated in an event venue is caused by intangible issues? Suggestions of how to increase a conversion rate by Mr. Maeno at MPI seminar.

MPI Japan held “MPI Japan’s seminar on May” at Roppongi Academy Hills on 27th of May.

This time, Mr. Nobuyuki Maeno, a managing director of Hot Scape Co., Ltd., gave an advice about how to organize events successfully and keep consistency with facilities and a suggestion toward development of the event industry under the theme of “Hot Scape’s challenge – Event managing capability to organize MICE required by companies”, on the grounds of his experiences in managing events and consultations.